Research
Interests
My research and teaching focuses on gendered and racialized processes in the workplace; critical perspectives on organizational development and learning; criminalization and welfare policy; and globalization and economic restructuring. Using qualitative, interpretive approaches, my work is based on qualitative interviews with transnational service workers in India and workers in precarious jobs in Canada.
My research projects focus on:
- Immigration and the labour market experiences of professional migrants to Canada
- Processes of racialization and gendering in workplaces
- Economic globalization and the transnationalization of service work
- Labour standards and their enforcement
- Welfare fraud policy and the criminalization of poverty
Funded Research Projects
2010-2013
SSHRC Standard Research Grant (Principal Investogator). Auxilliary Workers: The Hidden Scaffold of India’s Information Technology Industry
2006-2009
SSHRC Standard Research Grant (Co-investigator).
Professional Immigrant Women Navigating
the Canadian Labour Market: A Study
in Adult Learning.
2002-2007
SSHRC Standard Research Grant. (Principle
Investigator). The Uneven Periphery:
Home-Based Work in Canada.
2002-2006
SSHRC Standard Research Grant, INE.
(Principle Investigator) Skilled
In Vulnerability: Work-related Learning
Amongst Contingent Workers.
2002-2005
SSHRC Standard Research Grant, INE.
(Co-investigator) Knowledge Networks
of Portfolio Workers: Development,
Usage, and Benefits for Success
in the New Economy.
2002-2004
Canadian Race Relations Foundation.
(Joint Principle Investigator) The
Racialized impact of Welfare Fraud
Control in B.C. and Ontario.
Graduate
Courses
AEC1150 Critical
Perspectives in Organization Development,
Theory and Practice
AEC1113 Gender and Hierarchy at
Work
AEC1131 Work, Technology and the
Knowledge Economy
AEC1135 Practicum in Organization
Development
AEC1183 Master's Thesis Seminar
AEC1131 Work, Learning and Social
Change
Publications
BOOKS
Mirchandani, K. (2012). Phone Clones: Authenticity Work in the Transnational Service Economy. Ithaca: ILR/Cornell University Press.
Livingstone, D, Mirchandani, K and
Sawchuk, P. eds. (2008). The
Future of Lifelong Learning and
Work: Critical Perspectives.
Rotterdam: Sense Publishers.
Mirchandani, K. and Chan, W. (2007).
Criminalizing Race, Criminalizing
Poverty: Welfare Fraud Enforcement
in Canada. Halifax: Fernwood.
Chan, W. and
Mirchandani, K. eds. (2002).Crimes
of Colour: Racialization and the
Criminal Justice System in Canada. Peterborough: Broadview Press.
ARTICLES
Gellatly, M., Grundy, J., Mirchandani, K., Perry, J.A., Thomas, M., Vosko, L. (2011). “Modernizing Employment Standards? Efficiency, Market Regulation, and the Production of the Illegal Claimant in Ontario” The Economic and Labour Relations Review, 22 (2): 81-106.
Mirchandani, K., Ng, R., Coloma-Moya, N., Maitra, S., Rawlings, T., Shan, H., Siddiqui, K., and Slade, B. (2011) ‘The entrenchment of racial categories in precarious employment’, in N. Pupo, D. Glenday and A. Duffy (eds) The Shifting Landscape of Work, Nelson Educational Ltd., Toronto, pp. 119-138.
Mirchandani, K. (2010) Gendered Hierarchies in Transnational Call Centres. Pp. 78-98 in D. Howcroft and H. Richardson eds. Work and Life in the Global Economy. Palgrave McMillan.
Mirchandani, K., Ng, R., Coloma-Moya, N., Maitra, Rawlings, T., Siddiqui, K., Shan, H., Slade, B. (2010). Transitioning into Contingent Work: Immigrants’ Learning and Resistance. In P. Sawchuk and A. Taylor eds. Challenging Transitions in Learning and Work: Reflections on Policy and
Practice.Rotterdam: Sense Publishers.
Mirchandani, K. (2009). Transnationalism in Indian Call Centres. Pp. 83-114 in M. Thite and B. Russell ed. The Next Available Operator. New Delhi: Sage.
Mirchandani, K. (2008). "Work". Pp. 121-124 in Darity, Williams A Jr. International Encyclopedia of the Social Sciences. 2nd Edition. Detroit: Macmillan Reference.
Mirchandani, Kiran, et al. (2008). The Paradox of Training and Learning in a Culture of Contingency. Livingstone, D, Mirchandani, K and Sawchuk, P. eds. The Future of Lifelong Learning and Work: Critical Perspectives. Rotterdam: Sense Publishers.
Mirchandani, K. and Ng, Roxana. (2008). Linking global trends and local lives: Mapping the methodological dilemmas. Pg. 34-45 in K. Gallagher ed. The Methodological Dilemma: Creative, critical and collaborative approaches to qualitative research. Milton Park: Routledge.
Mirchandani, K. (2008). Enactments of Class and Nationality in Transnational Call Centres. Pp. 88-101 in S. Fineman ed. The Emotional Organization: Passions and Power. Oxford: Blackwell.
Mirchandani, K. and Maitra, S. (2007). Learning Imperialism through training in transnational call centres. Pp. 154-164 in. T. Fenwick ed. Educating the Global Workforce: Knowledge Work, Knowledge Workers. London: Routledge.
Mirchandani, K. (2007). Contradictory Images of Home Based Work. Sociological Odyssey. Contemporary Readings in Introductory Sociology. P. Adler and P. Adler (eds.) Belmont: Thomson: 359-369.
Mirchandani, K. (2006) Gender Eclipsed?: Racial Hierarchies in Transnational Call Centres. Social Justice Vol 32, No 4: 105-119.
Mirchandani, K. and Butler, A. (2006) Beyond Inclusion and Equity: Contributions from Transnational Anti-Racist Feminism. Pp. 475-488 in A.M. Konrad, P. Prasad and J. Pringle eds. Handbook of Workplace Diversity. London: Sage.
Mirchandani, K. (2005). Women Entrepreneurs: Exploring New Avenues. In S. Fielden and M. Davidson (Eds.) International Handbook of Women and Small Business Entrepreneurship. Cheltenham: Edward Elgar, pp. 253-263.
Mirchandani, K. Ng, R, Sangha, J., Rawlings, T., and Coloma-Moya, N. (2005) Ambivalent Learning: Racialized Barriers to Computer Access for Immigrant Contingent Workers. The Canadian Journal for the Study of Adult Education Vol 19, No 2:14-33.
Mirchandani, K. (2004). Webs of Resistance in transnational call centers: strategic agents, service providers and customers. Pp. 179-195 in R. Thomas, A. Mills and J. Helms Mills eds. Identity Politics at Work: Resisting Gender, Gendering Resistance. London: Routledge.
Mirchandani, K. (2004). Practices of Global Capital: Gaps, Cracks and Ironies in Transnational Call Centres in India. Global Networks: A Journal of Transnational Affairs. 4:4:355-374.
Mirchandani, K. (2004). Immigrants Matter: Canada's Social Agenda on Skill and Learning. Convergence Vol XXXVII, No 1: 61-68.
Mirchandani, K. (2003). Challenging Racial Silences in Studies of Emotion Work: Contributions from Anti-Racist Feminist Theory. Organization Studies. 24(5): 721-742.
Mirchandani, K. (2002). "A Special Kind of Exclusion": Race, Gender and Self-Employment. Atlantis. 27, 1:25-38.
Mirchandani, K. (2000). "The Best of Both Worlds" and "Cutting my Own Throat": Contradictory Images of Home-Based Work. Qualitative Sociology. 23, 2:159-182.
Mirchandani, K. and Tastsoglou, E. (2000). Towards a Diversity Beyond Tolerance. Studies in Political Economy. 61: 49-78.
Mirchandani, K. (1999). Feminist Insight on Gendered Work: New Directions in Research on Women and Entrepreneurship. Gender, Work and Organization. 6, 4:224-235.
Mirchandani, K. (1999). Legitimizing Work: Telework and the Gendered Reification of the Work-Nonwork Dichotomy. Canadian Review of Sociology and Anthropology. 36, 1: 87-107.
Mirchandani, K. (1998). Shifting Definitions of the Public-Private Dichotomy: Legislative Inertia on Garment Homework in Ontario. Advances in Gender Research. 3: 47-71.
Mirchandani, K. (1998). Protecting the Boundary: Teleworker Insights on the Expansive Concept of "Work". Gender & Society. 12, 2:168-187.
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